At JUXINGHAI TRADING CO., LIMITED, we strive to ensure a smooth and efficient shopping experience for our customers. Our shipping policy outlines the available shipping methods, processing times, and other important details to help you understand how your orders will be delivered.
1. Shipping Methods and Carriers
We offer a variety of shipping options to cater to your needs. The following carriers are available for shipping:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other reputable carriers
2. Processing Time
Orders are typically processed within 1-2 business days from the time the payment is confirmed. Please note that processing time may vary during peak seasons or holidays, but we will always strive to ship your order as quickly as possible.
3. Shipping Time
Shipping times may vary depending on the shipping method chosen and the delivery location. On average, you can expect delivery within:
- Domestic Shipping (within the U.S.): 3-7 business days
- International Shipping: 7-21 business days, depending on the destination
Please note that delivery times may be affected by customs clearance procedures or other unforeseen circumstances beyond our control.
4. Shipping Costs
Shipping costs are calculated based on the destination, weight, and size of your order. You will be able to view the total shipping cost during the checkout process before completing your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
6. Customs and Import Duties
For international orders, please be aware that customs duties, taxes, and other fees may apply based on the destination country’s regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.
7. Order Issues
If you encounter any issues with your shipment, such as a lost package or delayed delivery, please contact us at [email protected]. We will work with the carrier to resolve the issue as quickly as possible.
8. Returns and Exchanges
Please refer to our Return and Exchange Policy for details on how to handle any returns or exchanges.
Thank you for shopping with JUXINGHAI TRADING CO., LIMITED. We appreciate your business and look forward to delivering your order with care and efficiency. Should you have any further questions or need assistance, feel free to contact us at [email protected].